Returns
We think that you will be delighted with your purchase from NOI SILVER. We have taken a long time to ensure that our products are truely exceptional, we love them, and hope that you do too.
If for whatever reason you do need to return your item we provide you with 30 day quibble free returns policy.
Returns Made Easy
If you want to return the item, let us know within 30 days of the original delivery date.
We ask that you return items in their original state, unused and unoppened. Where an item has been openned a 15% restocking charge may be levied.
We will provide you with a free postage label. Simply cut out the postage, attach it to a suitable envelope and safely package the item. It couldn't be easier!
Refunds and Credit
When we receive your returned item we will provide you with a refund.
Please note, we do not refund any original delivery charges that you may have incurred.
Refunds are typically processed within 48 hours of receiving your return.
Let us know of a Return
Please complete the form below and click the Send button to let us know of your intention to return an item. Make sure you include your order number and the item in the message. We'll be in touch quickly to help resolve the return for you.
- your statutory rights are not affected.
- we reserve the right to refuse a return even within this policy